Every unanswered email, lost ticket, and frustrated client is costing you money. Here's what bad support is doing to your business.
23% of support requests get lost or forgotten
Clients email you, message on Slack, DM on social media—and nothing gets tracked. Urgent issues get buried, clients get ignored, and you look unprofessional.
Average of 8 back-and-forth emails per issue
Every support request turns into a marathon email chain. Attachments get lost, context disappears, and simple issues take days to resolve.
Answering the same questions 47 times per week
Your clients keep asking the same questions over and over. You're wasting hours typing the same answers instead of helping clients who need real support.
Zero visibility into support performance
How many tickets are open? What's the average response time? Which issues are most common? You have no idea—just a growing inbox and stressed-out clients.
3+ people answering the same ticket
Multiple team members respond to the same client with different answers. Or worse—everyone thinks someone else is handling it, so nobody does.
67% of churn is due to poor support experience
Slow responses, lost messages, and confusing processes make clients feel ignored. They don't complain—they just cancel and tell their network to avoid you.
Everything you need to deliver world-class support that keeps clients happy and coming back. Set up in minutes, customize for your business, and watch satisfaction scores soar.
All support requests automatically flow into one organized inbox—no matter where they come from. Email, chat, forms, social media—everything tracked, prioritized, and assigned automatically.
Let clients help themselves with a beautiful, searchable help center. Write articles once, help thousands of clients 24/7. Your most common questions answered instantly—before they even contact you.
Your whole team stays in sync with internal notes, @mentions, and collision detection. See who's working on what, add context without clients seeing it, and solve problems together.
Let the system handle routine tasks automatically. Send acknowledgment emails, escalate urgent tickets, follow up on old requests, and route tickets to the right person—all without lifting a finger.
See the dramatic difference a proper support system makes for your business and your clients.
A complete, professional support system that makes you look like a Fortune 500 company—even if you're just getting started.
Stop losing clients to support chaos. Get a professional support system that makes every interaction smooth, trackable, and delightful. Your clients deserve better—and so do you.
Setup takes 10 minutes. No credit card required to start.